CEO Message
2020 has been a challenging year for the entire world as we saw the beginning of the COVID-19 health crisis, which grew into a global pandemic impacting industries, economies and countries around the world. Amid the challenging business landscape, Nakilat remained steadfast in executing our strategies safely, sustaining operational efficiencies and ensuring fiscal discipline across all our shipping and maritime operations.
Nakilat continued to demonstrate great resilience, as reflected in our operational and financial performance for the year. Our outstanding financial performance in 2020 is a testament to our concerted efforts, as Nakilat recorded a net profit of QR 1,161 million, a 15.7 % increase against the previous year at QR 1,003 million.
In the pursuit of long-term growth, below are some notable achievements this past year that have truly demonstrated the strength of our perseverance and robustness as an integrated shipping and maritime company:
- Nakilat achieved a ‘Five-Star’ audit grading and the Sword of Honour Award for the third consecutive year from the British Safety Council (BSC)
- Nakilat took delivery of a newbuild LNG carrier, “Global Energy”, which is commercially and technically managed in-house
- Within a 6-months period, Nakilat completed the second phase of its fleet management transition from Shell International Trading and Shipping Company Limited (Shell), with a total of seven LNG carriers transitioned to its in-house technical and operational management
- Nakilat assumed full ship management and operations of Floating Storage and Regasification Unit (FSRU) Exquisite in December, the first FSRU to be managed in-house following its acquisition from Excelerate Energy back in 2018
- Nakilat was added to the Morgan Stanley Capital International (“MSCI”) Emerging Markets Large Cap Index as a constituent of the MSCI Qatar Large Cap index, demonstrating the great confidence of capital markets in Nakilat
Complementing our growth on the LNG shipping front, our joint venture N-KOM marked an important milestone with the delivery of the first offshore fabrication living quarters to be constructed locally for our long-standing customer Qatargas’ NFB Living Quarters Expansion project. The safe and timely project delivery not only indicates N-KOM’s capability in handling complex offshore fabrication projects but also, further reinforces our position as a global leader and provider of choice for energy transportation and maritime services. These significant milestones achieved in a safe and timely manner, despite the global pandemic, is especially meaningful, and demonstrates our strong commitment to safety, reliability and efficiency.
During the early days of the global pandemic which were full of uncertainty, I was immensely proud that as a company, we were very well prepared to adapt to the crisis and implement rapid adjustments. Throughout the COVID-19 pandemic, the company has taken extensive measures to ensure the health and safety of all our employees, especially our crew onboard whom are integral assets to our global operations. The company took proactive measures to secure essential protective, medical supplies for seafarers including facilities modification and dissemination of COVID-19 Rapid Test Kits as part of our preparedness plan.
The requirement for physical distancing has brought about a necessary shift towards working remotely, having a huge impact on the way our operations are carried out. Despite the sudden adjustment to enhanced health and safety protocols, Nakilat managed to ensure seamless continuity of its operations, primarily due to the company-wide digital transformation that had taken place over the past few years. We had done significant upgrades to our digital infrastructures, systems enhancements and other security features at all worksites, including onboard our vessels, as part of our risk management and business continuity preparedness. In the midst of the pandemic, the company achieved the ISO 22301 certification for Business Continuity Management, further reinforcing shareholder and customer confidence in our commitment to ensure the safety and reliability of our operations.
While challenging, Nakilat enhanced our Crew Relief protocol to navigate issues surrounding repatriation and crew changes, with clear guidelines to mitigate the risk of seafarers introducing COVID-19 onboard the vessels and provide assurance to countries where crew changes were taking place. Our vessels have deviated from intended voyage routes and ferried crew to embark/disembark at lower risk ports to ensure smooth and safe crew relief. Having our vessels calling at Ras Laffan port proved advantageous, permitting ship to ship transfers to vessels calling their country of domicile or ports from where crew could be repatriated home. I would like to extend my appreciation to the relevant authorities in the country that facilitated the crew relief protocol, which ensured smooth transfers for our seafarers. Between May to December, over 1,200 crew changes have taken place for seafarers from 30 countries, with everyone safely repatriated to their home countries.
I also take this opportunity to give a special mention to all our seafarers onboard our vessels who have been operating our fleet at the highest levels of performance. Our seafarers faced many challenges during pandemic, having to work far from their home for a longer period than normal, and dealing with the various enhanced procedures to ensure safe operations. I extend my deepest appreciation for their continuous commitment and support to keep our operations running smoothly as normal.
With solid foundations of our vision, mission and shared values, Nakilat has adapted quickly to the new reality. The company showed tenacity and versatility in adopting the new standards of health and safety, and demonstrated its capabilities with great accomplishments. Despite the limitations, the managed to maintain the growth momentum to propel us forward in the coming years. The future holds much promise for Nakilat, and we are confident in continuing to deliver value for our shareholders while bringing the company to greater heights.
Eng. Abdullah Al-Sulaiti
Chief Executive Officer
EXPLORE THE ANNUAL REPORT
Corporate Governance
Nakilat profoundly believes that good corporate governance creates a business environment conducive to long-term growth. Nakilat employs a variety of policies and processes to uphold high ethical standards and promote transparency. Our efforts are underpinned by a board of directors that provides strategic and independent oversight of our corporation’s affairs.
Recognizing the relationship between good governance and sound financial performance, Nakilat strives to adhere to leading governance practices and complies to Qatar Financial Markets Authority (QFMA) governance guidelines. Nakilat governance report has been prepared in compliance with QFMA governance code and its shared with all concerned stakeholders and the public on Nakilat’s website.
Our Board of Directors considers the interests of our shareholders as well as our other stakeholders. We see no contradiction between pursuing our business interests and investing into our long-term sustainability. Engagement with our shareholders through our roadshows, investor meetings and analyst calls has sharpened our focus on our core priorities, strategic vision and governance. We continue to listen to all our shareholders and other stakeholders. We see governance as a framework to align the interests of all our stakeholders behind our purpose to unlock the power of delivering clean and reliable energy to enhance quality of life for everyone around the world.
Operational Highlights
Fleet
- Safe completion of the 2nd Phase Fleet Management Transition involving seven LNG carriers from Shell
- Taking delivery and technical management of a newbuild MEGI LNG carrier “Global Energy”
- Taking over technical management and operations of the company’s first Floating Storage Regasification Unit (FSRU) vessel “Exquisite” from Excelerate Energy
- Ensured smooth crew relief for our seafarers throughout the COVID-19 pandemic
Shipyard
- Completed more than 1,000 repairs for a variety of vessels such as LNG, LPG, VLCC, tankers and small vessels to date
- Completed more than 200 repairs for LNG carriers to date
- Completed 23 projects for BWTS and 5 Scrubbers to date
- Completed more than 140 offshore repairs including 88 rigs, NFB topside fabrication for Qatar Gas and boat landing fabrication for Qatar Petroleum
Marine Services
- NSW performed a total of 13,083 tug jobs for Ras Laffan Port
- Appraised by Ras Laffan Port and Qatar Petroleum (QP) Marine for uninterrupted services throughout the pandemic, maintaining 99.9% up time across its fleet
- Achieved 10 million safe man-hours hours without Lost Time Injury (LTI)
- Surpassed 60,000 COVID-free man-days across NSW since the virus was first discovered in Qatar
- NAC completed 15 years of operations offering 24/7 agency services up to 60,000 vessels without any service failures and lost time incidents (LTI)
- NAC marked 1 year of global agency services in February 2020, attending to more than 1,400 port calls and cannel transits within this period
- NAC arranged around 1,000 crew movements including medical attendance, ship to ship crew transfers and crew changes in ports of Qatar during the year
- Around 200 vessels of various types have utilized VSU services at Ras Laffan, including Nakilat-owned, joint-venture and third-party vessels
- VSU provided uninterrupted supply and support service from Ras Laffan during the lock down period, that ensured supply of essential items to vessels
- VSU facilitated clearance and delivery of critical spares to Nakilat and JV vessels at Ras Laffan, an average of 120 movements per month
Sustainability at Nakilat
Safety Excellence
COVID-19 PREVENTIVE MEASURES
- Ensured smooth operations while maintaining 20% workforce in the office, in accordance with COVID-19 governmental guidelines
- Regular employee communications on the latest COVID-19 guidelines and precautionary measures
- Temperature screening for all employees, contractors and visitors across all our facilities (HQ, shipyard, Employee accommodation, onboard the vessels)
- Face-to-face meetings restriction, encouraging employees to conduct virtual online meetings
- Provision of necessary PPEs and adequate supplies of hand sanitizers are made available at all our working sites
- Regular and thorough disinfection exercise the employees’ accommodations, workshops and all around the workplace areas
- Employee health declaration for all employees and contractors, including pre-embarkation for all seafarers
- Activation of special work arrangement for employees to work from home
- Contact tracing of positive cases and isolation of suspected cases; immediate liaising with Communicable Disease Center (CDC) for conducting COVID-19 tests for all suspected cases
- Personnel movement restriction to essential areas only at the shipyard
- Reinforce social distancing at all times; be it queuing during meal time, boarding transportation, or whilst on the transportation
- Mandatory installation of EHTERAZ application on all employees phones to support the country’s efforts in combating COVID-19
- Organized a Seasonal Influenza Vaccination drive for staff at company HQ
- Held awareness sessions for employees on mental health and coping during COVID-19
Human Capital & Capability Development
Professional and personal development of our most strategically important assets, our employees, remained in sharp focus during 2020. Nakilat continued to utilize our blended learning approach despite the challenges posed by COVID-19, utilizing digital platforms to continue the delivery of our trainings virtually.
Over 4,000 hours of training content was delivered by subject matter experts from across our business during NICE sessions. Innovative new virtual Masterclasses and webinars were also conducted, catering to a wide range of business topics with external training providers both in Qatar and overseas, including Harvard Business School. A new program designed and delivered this year by Nakilat-certified coaches was the ICON coaching program, which consisted of almost 100 virtual hours of one-to-one performance coaching to 13 young Qatari Nationals, in support of their career goals and alignment with our Qatarization strategy. Over 200 courses were delivered virtually during the year, fully utilizing the platforms and technologies at our disposal to ensure continued development of our employees.
Nakilat also welcomed three additional Qatari Nationals to the rank of Officer as Deck Officers (DOOW) and Engineering Officers (EOOW) during 2020, after having successfully completed their academic studies as well as all sea-training time and competence assessments.
In 2020, we continued our focus on developing the next level of leaders in our business through our succession planning process, which culminated in an agreed succession plan for 2021 for Nakilat. Facilitated by the creation of bespoke development plans for each successor, their advancement and growth will be the key focus for 2021, principally with the launch of our extensive and comprehensive Leadership Development Program.