Claims Protocol

Claims protocol

Dividends’ receipt requirements

QNB is responsible to transfer the shareholders dividends to their registered bank accounts with Qatar Central Securities Depository or QNB.

Other shareholders who do not have registered accounts can also receive the dividend through any of QNB in cash or by applying to the bank to transfer the dividend to their bank account at any bank inside or outside Qatar.

The shareholders have to ensure that they carry all necessary documents to prove their eligibility to receive the dividends when they are heading to any branch of QNB.

For more information regarding the dividends distribution, please contact “Shareholders’ Service Centre” at QNB / Grand Hamad St, or call the Bank hotline at the following telephone number: 44252444 Fax number: 44252443 Or e-mail: easydividend@qnb.com

Documentation requirements to receive the dividends from any Branch of QNB are as follows:

Receiver

Required Documents

Shareholder for his own dividend ONLY

Original valid ID of shareholder

Shareholder for his own and his minor’s dividends

Original valid ID of shareholder
Original valid ID or Birth Certificate of the minors or valid Special Power of Attorney

Representative of a shareholder to collect for shareholder ONLY

Original valid ID of representative
Original copy of Authority Letter
Original valid ID of shareholder

In case of a mother representing minors

Original valid Special Power of Attorney authorizing the mother

Representative of a shareholder to collect including minors of shareholder

Original valid ID of representative
Original copy of Authority Letter with names of minors, NIN, and ID number stated in the letter
Original valid ID or Birth Certificate of the minors or valid Special Power of Attorney

In case if shareholder is deceased